I could just enter in a new password as if nothing happened. It arrived before I was done with the call.īut it seems that was unnecessary, because they also rolled back my voicemail tab on my Phone app to look like this: In my case, AT&T texted me a new temporary iPhone voicemail password. You can also reach this menu by hitting the little question mark that shows up in your Voicemail password incorrect error message box and touching “Call” and you’ll be connected to your cellular service provider.

Note that the menu options may be different for you.

This will take about 30 seconds after you do so. You’ll have to enter your billing zip code to verify your identity. Then hit 3 again to reset your voicemail password. I think you have to hit 1 to confirm that you’re calling from the number with the voicemail issue. What you need to do is call 611 from your iPhone and go through the automated voicemail password reset menu ( I promise, you won’t have to wait on hold or talk to any people). If those don’t fix your “password incorrect” error message, don’t fear-you can get this worked out without talking to customer support. At any rate, the Apple Store employee probably set it to your last four digits of your Social Security number, or 0000 or 1234 or 1111, so try those first.

Iphone backup password incorrect